Hospitality Consulting

• Concept Overview: Positioning and Personality
• Brand and Corporate Identity Development
• Content Copywriting
• Detailed Brand Book and Guidelines
• Corporate Strategy and Vision
• Website Design and Development
• Interior Design

• Product Development
• Menu Tasting and Finalisation
• Recipe and Market List Finalisation
• Food Costing

• Location Acquisition
• Site Analytics and Evaluation
• Technical and Financial Feasibility
• Lease Terms Negotiations and Finalisation

• Company Formation and Legal Support
• Supply Chain Management
• Product Sourcing and Sampling
• Quality Check and Price Negotiations
• Credit Facility Setup
• Liaising with Landlords
• Liaising with Authorities for Approvals
• Vendor Sourcing and Management:
• Site Management and Design Supervision
• Human Resources Management
• POS Acquisition

• Outlet Setup
• Cleaning and Utilities
• Bank Account / Credit Card Machines
• Comprehensive HR Pack
• OperationalSOPs:
• Management Training
• Training Modules
• PR and Marketing Strategy Execution
• Grand Opening Event Management
• Outlet Setup
• Cleaning and Utilities
• Bank Account / Credit Card Machines
• Comprehensive HR Pack
• OperationalSOPs:
• Management Training
• Training Modules
• PR and Marketing Strategy Execution
• Grand Opening Event Management

• General Management & Operations:

Setup Store-level Operating Standards and Procedures, Review Sales & Operations Policies and Procedures, On-going Management and TroubleshootingCustomer Care Management, Monthly Strategy Meetings

• Supply Chain Management:

Quality Control, Product Testing and Price Negotiation, New SKU Introduction, Implementation of Inventory Management Systems, Overall enhancement / vendor management / upgrades

• Marketing:

Social Media Management, PR with Guaranteed Results, Execute marketing activations such as promotions, distributions and email blasts.

• Menu Engineering:

Sales Mix and Costing Analysis, Wastage Minimization, New Product Development, Menu Design Enhancement

• HR Management:

Job Profile Creation, Candidate Interview and Selection,Employee Handbook and Manuals, Monitoring Staff Performance, On-going Training and Development, Staff Disciplinary Procedures, Development of Employee Incentive Program, On-going Organisation Structure Review

• Accounting & Bookkeeping:

Implementation of appropriate Accounting Software, Develop Detailed Periodic Reporting Models, Setup Chart of Accounts, Data entry for accounting transactions, Monthly Financial Performance Review, Annual Budget vs Actuals Analysis

• Food Photography:

Photographer and Food Stylist, Props Finalisation, Photography Equipment,Strategise, Oversee and Manage Food Photography

• Audit Services:

Hygiene Audit, Mystery Shopper, Audit Financial Review, Key Performance Indicators

• Documentation of Policies & Procedures:

Operating procedures, Financial procedures, HR Policies & Employee Handbook

• Local Government and Food Authorities Liaison
• Franchising Advisory and Support Services
• Expansion Advisory and Support Services
• Overhaul of Underperforming Businesses
• Performance Consultation